Firefox

Crowds don't always display wisdom, but Wikipedia and Firefox are examples of the possiblity that they can.

As the old techie saying goes, it's not a bug, it's a feature. Wikipedia is a free open-source encyclopedia, which basically means that anyone can log on and add to or edit it. And they do. It has a stunning 1.5 million entries in 76 languages—and counting. Academics are upset by what they see as info anarchy. (An Encyclopaedia Britannica editor once compared Wikipedia to a public toilet seat because you don't know who used it last.) Loyal Wikipedians argue that collaboration improves articles over time, just as free open-source software like...

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